Privacy Policy


Privacy and Cookies Policy


Likefree is committed to protecting your privacy. This privacy policy explains how Likefree collect customer information, how Likefree use it and what your access rights to the data are. If you have any questions concerning your personal information, please contact us or call 012 362 7766.


Information Collected

When you use the Likefree website to browse or for online shopping, Likefree collect the details providedby you together with the information Likefree learn about you from your use of Likefree’s Products or services and the transactions you undertake when visiting Likefree's stores, such as:

Basic Personal Details

When you register for a Likefree user, create an online profile, Likefree ask you for basic personaldetails including:

        your name and surname;

        your email address;

        your mobile number;

        your identity number; and

        your date of birth; and

        your business details if you register as a business

There No bank card information is stored on Likefree’s servers in the form of cookies. Likefree use secure and reputable payment processors. If you provide us with your bankcard information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, Likefree follow all PCI-DSS requirements and implement additional generally accepted industry standards. On occasion, Likefree will ask you to voluntarily provide additional information, for example:

Your opinion of Likefree’s Products and services through feedback or Product  reviews

        You communication preferences, including newsletters

We may collect additional information arising from your participation in promotions, events orcompetitions offered by us and information you provide when giving us feedback or completing forms. Likefree make use of various data enhancement services toensure that customer data is as accurate as possible. Likefree also recruit new customers through collaborative campaigns

We Use Cookies

Like many onlineservice providers, Likefree uses cookies for the purpose of facilitating your use of Likefree’s Sites and to find out how Likefree’s service may be improved. Likefree use cookies and other technologies to collect and analyse information about you and your usage of Likefree’s site to test, analyse, deliver, and personalize Likefree’s content and the experiences you receive.

Cookies are small text files that are stored on your computer by your browser when you visit a website. You can find out more about cookies by visiting allaboutcookies.org.

Use of your Information

Likefree uses customer information to personalise its service and make communications more relevant to individual customers via mail, email, telephone, fax or in person. This includes direct marketing activities like promotional offers, news and information about Products and services that Likefree think will be of interestto customers. Likefree also contacts customers to obtain feedback that will help improve its Products and services and for operational reasons. Customers may occasionally also receive very carefully selected and relevant third party communications done in conjunction with ourselves.

You can manage your communication preferences here.

Different Types of Cookies

Our website use scookies for the following purposes:

Access

We use access cookies to identify subscribers and ensure access to subscription-only pages. You understand you are participating in a public forum and that your submitted content and other personal information will be available to all other users ofthe Sites, the Community and potentially Third Party Sites;

Fraud prevention

We use fraud preventioncookies to monitor and prevent suspicious activity and fraudulent traffic.

 

If you cannot find the answer in the help content, or if you have other suggestions or complaints, you can also:

  • Telephone customer service hotline
  • 012 012 6128